Back to resources
Operations8 min readUpdated Apr 29, 2026

Informed Consent Checklist for Therapists

A therapist-focused informed consent checklist covering services, risks, privacy, fees, communication, telehealth, emergencies, records, and client rights.

Reviewed by GetPaneled credentialing teamLast reviewed Apr 29, 2026

Explain the service and provider relationship

The consent process should identify the therapist, license type, services offered, session format, client population, and what is outside the practice scope. Clients should understand whether the practice provides individual therapy, couples therapy, family therapy, assessment, telehealth, or another defined service.

  • Therapist name, license, and practice information
  • Services offered and services not offered
  • Expected session format and length
  • Client responsibilities and participation expectations
  • Referral-out process when the practice is not a fit

Cover privacy, confidentiality, and limits

Clients should understand privacy practices, confidentiality expectations, and common limits to confidentiality. The details depend on state rules, practice type, client age, payer requirements, and the clinical context.

Privacy and technology decisions should also align with A HIPAA-Safe Tech Stack for Therapists Starting Private Practice.

Include fees, payment, cancellation, and insurance language

Consent and financial policy often work together. Clients should know session fees, payment timing, cancellation rules, insurance status, out-of-network expectations, late fees if used, and what happens when payment or claims issues occur.

For a narrower financial page, use Financial Policy Template for Therapists.

Address communication and emergencies

The informed consent process should explain how clients can contact the practice, expected response times, what channels should not be used for emergencies, and what clients should do in a crisis. Telehealth practices also need a client-location and emergency-contact workflow.

  • Phone, portal, email, text, or messaging boundaries
  • Expected response times
  • Emergency and crisis instructions
  • After-hours limitations
  • Client location and emergency contact process for telehealth

Frequently asked questions

What should be included in informed consent for therapy?

Common elements include services, provider information, risks and benefits, privacy and confidentiality limits, fees, cancellation policy, communication rules, emergencies, records, telehealth details, and client rights.

Do therapists need separate telehealth consent?

Many practices use separate telehealth language or a separate telehealth consent section so clients understand technology, privacy, location, emergency, and limitations specific to virtual care.

How often should informed consent be reviewed?

Review informed consent when the practice changes services, fees, insurance participation, telehealth workflow, communication systems, records practices, or relevant legal and professional requirements.